Ordering

Placing an order is easy! Just follow these steps:

• Find the product you want;
• Add it to your basket by clicking the large order button;
• In your basket you will find add-on deals you can include with your order;
• Once your basket is complete, click "Order";
• Tell us who you are and where to deliver your order, then click "Continue";
• Select your preferred payment method and click "Order and Pay";
• After completing payment securely, you will be returned to the website;
• Congratulations on your purchase!

With an account you can order even faster.

Would you prefer to speak to a member of our team? Please get in touch with our customer service.

You can check this on the product page, above the order button. This always shows the most up-to-date stock status of the product, both online and in our stores.

Yes, you can change or cancel your order as long as it has not yet been dispatched. Please contact our customer service as soon as possible to arrange this.

Yes, once your order has been dispatched you will receive an email with a tracking number and a link to track your order.

Please contact our customer service if your order arrives damaged or incomplete. They will help you resolve the issue. It is helpful to take photographs of any damage and send them through for reference — please use the contact form for this.